Product updates
What's new.
A rolling summary of the most useful improvements landing in BrioSync. For a monthly digest, email hello@briosync.com.
Latest
Major
BrioSync is now the AI-native ERP — 12 suites, 100+ modules
- Finance & accounting — double-entry general ledger, AR/AP, payment runs, collections, and planning & EPM
- Procurement — requisitions with budget control, purchase orders, supplier work-area, approvals, and predictive spend intelligence
- One AI agent across the suite — chat and voice, propose→confirm writes, every action audited
- Supply chain & manufacturing — now in early access
- Platform — real API keys, signed webhooks, and a public REST gateway
Recent
Highlights
Faster ticket triage & mobile experience
- List, board, and Kanban views — switch any queue between three views; per-user preferences sticky across sessions
- SLA panels — first-response and resolution SLA at a glance; click to drill into affected tickets
- Customisable Kanban columns — reorder stages directly on the board, no settings detour
- Mobile experience pass — full-screen menu, smooth dropdowns, layouts adapt cleanly on small screens
This quarter
Platform
Enterprise-grade security & admin controls
- Strict tenant isolation — every read and write enforced at the database layer; one company can never access another's data, regardless of role
- Independent platform admin layer — platform operators have no visibility into customer business data; clean boundary, designed for audit
- Configurable audit-log retention — from 30 days up to custom multi-year retention on enterprise agreements
- Role-aware dashboards — Company Admin, Employee, and Customer each get a tailored landing experience
Earlier this quarter
Delivery & margin
Delivery, service desk, and live margin in one workspace
- Delivery — projects, tasks, Kanban, approvals, releases
- Service desk — five ticket types (incident, change, problem, request, question), SLAs per priority, knowledge base, service catalog, CMDB
- Margin tracking — per-resource cost and bill rates, multi-currency, live margin reporting, effort-leakage flags
- Capacity & HR — team utilization, capacity vs allocation, leave management, full hire-to-retire onboarding workflow
- Demo-led onboarding — book a demo for a tailored walkthrough