Supply chain suite Early access
Inventory, orders and logistics — hardening with early-access teams.
Public roadmap
What we're shipping next.
The core AI-native ERP — 12 suites, 100+ modules, finance to HR — is live today; supply chain and manufacturing are in early access. Here's a clear, honest view of what's in active development, what's coming next, and what's later. Vote on any item — we re-prioritise the roadmap monthly based on direct demand.
Updated monthly · Vote on items to re-prioritise
🚧
Now
Manufacturing & PLM suite Early access
Work orders, BOMs and product lifecycle — hardening with early-access teams.
Ticket summary AI · Beta
AI-generated 3-line summary of any ticket thread.
Drafted replies AI · Beta
AI proposes a reply based on ticket + your KB.
Margin slippage warnings AI · Beta
Predictive flag weeks before a project over-spends.
Natural-language reports AI · Beta
"Show me margin by client last quarter" — typed, not built.
REST API Beta
Read/write tickets, projects, time logs. Webhooks included.
Slack integration In dev
New-ticket alerts in channel + quick-status updates.
⏭️
Next
Semantic KB search AI
Vector search — finds the right article without exact keywords.
CSAT sentiment AI
Auto-detect unhappy customers before they churn.
AI task estimation AI
Suggests estimates calibrated to your team's actual pace.
Capacity forecasting AI
Predict who's about to be overloaded 2-3 weeks ahead.
Google Calendar sync
Due dates + meetings flow both ways.
Zoom + Teams integration
Quick-create meetings from tickets & projects.
AI weekly digest AI
200-word leadership email every Monday, auto-generated.
GitHub integration
Link commits and PRs to tickets & tasks.
🔮
Later
Multi-language UI
15+ languages including Spanish, French, German, Portuguese, Hindi, Arabic, RTL support.
Native mobile apps
iOS + Android with offline tickets, push notifications, time-log entry.
Auto-tagging & routing AI
AI suggests priority, type, assignee on incoming tickets.
AI knowledge writer AI
Draft KB articles from resolved-ticket work notes.
Skill-aware assignment AI
Best person for the task by skill + load + history.
SAML SSO
Okta, OneLogin and SAML IdPs — Microsoft SSO is already live.
Performance reviews
360 reviews, goal tracking, ratings cycle inside H2R.
Anomaly detection AI
Surface unusual patterns in tickets, time logs, margin.
Recently shipped
Recent customer-facing improvements.
A quick summary of what's landed in BrioSync lately. Full notes on the product updates page.
✓Recently delivered
- List, board, and Kanban views — switch any queue between three views; per-user preferences sticky across sessions
- SLA health panels — first-response and resolution SLA at a glance; click to drill into affected tickets
- Customisable overview dashboards — admins pick which panels show, drag-drop order, per-team layouts
- Enterprise-grade tenant isolation — strict database-level enforcement, no cross-company data access, audit-ready
- Independent platform admin layer — clean separation between platform operators and customer business data
- Configurable audit-log retention — from 30 days up to custom multi-year retention on enterprise agreements
- Mobile experience pass — full-screen menu, smooth dropdowns, responsive layouts across all pages
- Refreshed marketing site — modern landing, side-by-side comparison pages, knowledge base & documentation